Items purchased on shop.initialfashion.com are eligible for return which must meet the following conditions:
- The return must be requested within 7 days of receipt.
- The items must be in its original, unworn, unaltered, unwashed condition.
- The items must be returned with all original tags and packaging.
- Original shipping charges and Tax are non-refundable.
- Customers are responsible for the charges of the return shipping and arrange return courier.
- initial Fashion will not accept any returned products without prior written communication via email and authorized confirmation.
- initial Fashion reserves the right to make the final decision on all cases.
WAY TO INITIATE A RETURN
- Please send a request for a return authorization to our customer service email, email@example.com, within 7 days of receiving your order.
- You will receive a return authorization email and instructions once your return request is provisionally approved.
- Please noted that you are responsible for the return shipping fees.
- Once we have received your package, your refund will be processed within 20 business days.
For additional questions, please refer to CONTACT US.